I highly recommend being cared for by Dr Israel Santander.
I'll start by saying that Dr Santander is brilliant and equally as kind, a rare combination indeed. What a blessing.
I walked, not so comfortably, in to my appointment with Dr. Santander bearing a lot of questions about the long-standing (pun intended) pain I have in my feet and ankles, knowing that my feet are the foundation,c and that the problems I'm having are likely linked to the pain I also experience in my knees, hips, and back.
Dr Santander quickly analyzed my situation by listening carefully to me. He asked me great and directive questions during his evaluation.
Then, after a thorough exam and x-rays, he showed me the results. He explained clearly what was causing the pain and why it was happening in each different area.
Dr Santander, made sure I understood everything he said, welcoming and answering each of my questions. It was refreshing to be encouraged to be a participant in the diagnosis.
Dr Santander considered my overall health and health history in coming up with a treatment plan to be sure that what he recommended didn't create any problems for my kidneys, etc.
He broke down each individual issue I am facing, outlined a treatment plan, and immediately started by giving the first of a handful of cortisone shots I will receive over the coming weeks.
Dr Santander instructed me to ice and stretch, always a good idea as we get older, and he wisely referred me to physical therapy to support the plan, putting a referral into my hand. No excuses. Great accountability. I appreciate that very much.
Much to my chagrin, Dr Santander also recommended better shoes and inserts. I asked, but will they be cute? He gave me that caring but serious look, the one you get from concerned family member or friend. So joking aside, he and his staff provided a few good brands so that I would walk out of the store with the most appropriate shoes to address my individual needs. He even prepared me for the high cost and told me not to cheat in my feet out of the best support they deserve.
Dr Santander made it easy for me to understand and realize that my pain could be managed successfully. I walked, easier now, out of the appointment feeling so much better.
We all want to be heard, provided with accurate, honest and helpful information so that we have hope and a clear understanding of an attainable plan of action.
That's exactly what I got from Dr Israel Santander. I'm grateful to my Lord and Savior, Jesus for everything, and and that includes Dr Israel Santander and all of the kind and helpful people working in the office.
What a fantastic experience!!
Warmly and sincerely,
Doctor of Audiology
Karen D. | Apr 16, 2023